The Learning and Growth Perspective Essay Example | Topics and Well Written Essays - 750 words

The Learning and Growth Perspective - Essay ExampleThis has been the principal reason why she turned to the learning and growth perspective of Futura (Gumbus and Johnson, 2003). The use of this balanced carte du jour makes Futura incur the ability maintain talented people and to attract them in the topical anesthetic market place. Analysis At Futura Company, it tries to create an environment and set goals that will help improve employee performance, as well as being able to exit a safe, challenging and enjoyable environment and be able to recruit individuals that have interests of the company at hand. Futura measures turnover and according to Gumbus & Johnson (2003), the turnover of the company has asleep(p) down by 33% from 1998. She says that the improvement is because of a work-life initiative that is done with an aim of a corporate culture that is based on performance and loyalty of employees. She further states, to achieve this, it is fundamental to provide a healthy and a balanced workplace and be able to treat employees as an individual. The measures the company uses to tax growth and learning include surveys such as employee friendly initiatives at Futura, where employees be approached by Futura each year, and they are given a form to glut up a list of benefits and what they think is beneficial to them. For example, several(prenominal) of the benefits are, medical benefits and spouse scholarships. Another measure is that of birthday review this normally applies both month, and it is an consultation of HR with the employee. According to Gumbus and Johnson (2003), they are asked questions that are aimed at finding out how happy the employees whitethorn be at work, as well as some of the problems they encounter. They are also asked where they get info on the company, as well as how they think the company can improve its dialogue. Futura also uses leadership survey, where employees are questioned on how they can help the manger improve his mana gement and leadership skills. This in turn, will increase the effectiveness of the employees and promote a two-way communication between the manger and employee. Futura has also certification and training matrix as a measure, which has provided a guide to compensation and able to monitor the employee future life story improvement with the company. It has also encouraged employees to see clearly and be able to improve on their future performance at Futura. Other measures include node service, here the company is determined to provide exceptional customer service through hiring people with interest in company goals and able to retain those that have an excellent customer service. This dimension measures customer satisfaction and complaints, on-time delivery and return material rate (Gumbus and Johnson, 2003). To be able to achieve this Johnson management conducts meeting every month. Other measures include internal operations and financial and also flexibility of the balanced scorec ard. Futura was encouraged to introduce a tool that would improve the cost of information on each customer and this tool have been used by sales force, to manage net-gross, margin levels and be able to analyze each customer. Futura may use internal operations to predict the ability of the job to be successful and be able to measure continually, and because employees skills change so should the balanced scorecard (Gumbus and Johnson, 2003). Conclusion The measures implemented by Futura do capture the full